PROFESSIONAL DEVELOPMENT COURSES

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Course Structure
Course Objectives
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  • Coaching Skills for Managers 

    Intended for: All Managers and Leaders who are required to develop and coach team members.

    The key aim of the course is to ensure the participants, as leaders, drive results by supporting their team members in their learning, enabling them to develop the skills, knowledge and attitude necessary to successfully deliver their job responsibilities and goals.

    Course Duration ONE DAY

  • What is Coaching? - A review of what coaching is and the key skills required of a good coach.

    My Experience- A look at the participants own experience of having been 'coached' in the past. Examining their feelings and the positive and negative aspects.

    Mine Field- A fun activity allowing participants to practice the skills of a coach and review the learning points.

    The Manager as Coach- A look at the role of the manager and how coaching fits into this.

    The Coaching Environment- Examining the environment in which positive coaching can take place, one where staff are challenged and supported to achieve positive results.

    A Procedure for Coaching Success - Providing delegates with a set structure to create a results driven environment in which coaching plays an integral part.

    The Coaching Conversation- Explaining the GROW model and specific questions based around this in order to enable delegates to carry out effective coaching conversations. There is also a chance to put th

  • At this end of this course your participants will be able to:

    • Define what coaching is and explain its role in the workplace
    • Explain the managers role in the coaching process
    • Know when they have created a positive coaching environment
    • Follow a specific procedure for coaching success
    • Use the GROW model to provide successful coaching conversations
    • Use coaching communication skills to good effect
    • Identify coaching opportunities and appreciate which style to use.
  • Pricing Guidelines

    Half-day courses
    • 4 hours
    • Minimum fee $2,000 ex GST
    • Maximum 12 participants
    • Training can occur in-house on your premises or we can organise a venue of your choice at an additional fee including venue hire
    • Some bookings may attract additional fees, travel inter-state, e.g.

    Full-day courses

    • 8 hours
    • Minimum fee $3,500 ex GST
    • Maximum 12 participants
    • Training can occur in-house on your premises or we can organise a venue of your choice at an additional fee including venue hire
    • Some bookings may attract additional fees, travel inter-state, e.g.
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    Great Leadership
    Manage Negativity
    Leading Effective Teams
    Leading Meetings
    The Power of Influence
    Coaching Skills for Managers
    Assertiveness in Action
    Mentor Training
    Presentation Skills
    Effective Customer Care
    Good
    Bad & Ugly Customer Service
    Conflict Handling
    Stress Management
    The Art of Negotiation
    Time Management


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